Terms and Conditions
Custom Handmade Resin Shift Knobs:
1. These are hand-crafted items and will take anywhere from 3-8 weeks or more to make and arrive depending on work-load, complexity, design and shipping.
2. Being hand-made resin items, these will be prone to small imperfections.
Warranty: We offer a comprehensive 30-day warranty from the order date for repair or replace of our shift knobs and hardware. This comprehensive warranty covers cracking, splitting, chipping or excessive fading caused by a defect or improper fabrication. This warranty does not cover neglect or damage caused from excessive force. Every shift knob is thoroughly field tested before being approved for customer use. The warranty process is as follows; 1. Notify our team of the issue so we can determine if it falls within the covered criteria. 2. After it is determined to fall within the covered criteria then we would need the shift knob shipped back to the return address so our team can access the extent of the damage/defect. 3. Once our team receives the shift knob we will access the damage/defect and either repair or replace the product. 4. We will ship back the new or repaired shift knob. If we need to replace the shift knob we keep the damaged/defective shift knob. *** We Do Not Cover Warranty Shipping To or From***
Disclaimer: Automatic vehicles that have a park release button on the shift knob are most likely not compatible with our shift knobs without the purchase of vehicle specific adapter.
Shipping/Customs: Shipping and custom fees are not included in the price of the shift knob. Custom fees are in addition to the shipping cost paid at the time of the purchase. These fees will be dependent on your countries import and export regulations and guidelines.
Return/Cancellation/Refund Policy: Being hand-made, custom items we do not accept cancellations, returns or refunds for any reason. Custom Shift is not financially or physically responsible for items that customers provide. Any items set in the shift knobs are permanently cast and cannot be removed.
Liability: Custom Shift LLC is not liable for any damages caused from or by our products sold. These items are made for cosmetic use and not recommends to be used for track or daily use. These items may not be legal in every state or country.
NRG Innovations Products:
Items sold by Custom Shift and manufactured by NRG Innovations may not be legal for street use in all states. WARNING, it is the buyer`s responsibility to comply with applicable state laws. Buyer understands that due to strict U.S. federal and State safety crash guidelines, Custom Shift and NRG Innnovations is not responsible or liable for any damages or possible injuries incurred as a result of any accidents due to driver error, incorrect installation, bad judgment, or act of nature/GOD, Allah, Jehovah, etc. All products are intended for off-highway uses only, and should be used for their intended purposes only. Custom Shift and NRG Innovations does not take responsibility for installation, modification, misuse and/or unusual stress of the products. The buyer assumes all responsibilities for determining the suitability of the products. Custom Shift and NRG Innovations is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/ passengers within the vehicles.